How does Findster Duo work?
The basic Findster Duo system consists of one Guardian module and one Pet module. The Pet module has GPS, while the Guardian module doesn’t - it serves as a gateway between the Pet module and your smartphone. Your own position on the map is given by your smartphone. The Guardian and the smartphone are meant to be used together (they shouldn’t be more than a few meters/yards apart) while the obtainable range between the Guardian and the Pet modules is about 2 miles (3.2 km), depending on the surrounding environment. The presence of the Guardian module eliminates the need for a cellular connection to obtain the GPS coordinates, which is why there are no monthly fees!
Last updated: October 10, 2016 06:47
Why is Findster Duo the best GPS Pet Tracker in the market?
Not only is Findster Duo the first real-time GPS Pet Tracker available, it is also the first GPS tracker that doesn’t require any monthly fees and the first product that rewards you for keeping your pet healthy! This unique set of factors sets Findster Duo apart from the competition, truly representing the next generation of GPS trackers.
Last updated: October 10, 2016 03:59
Are there really no monthly fees?
Findster Duo is completely free of monthly fees - you pay it once and use it forever! After the initial cost of acquiring the equipment, there are no other fees. The mobile Apps for smartphones (iOS and Android) are also free!
Last updated: October 10, 2016 06:47
What is the obtainable range between the Guardian and the Pet modules?
Up to 2 miles (3.2 km) is the estimated obtainable range, but it will always depend on the surrounding environment. In very dense urban environment (lots of tall buildings and walls) the range between modules can be decreased, but in ideal conditions (open field) it can even surpass this estimate!
Last updated: October 10, 2016 03:59
What happens if my pet leaves the obtainable range?
You’ll be able to create a customised fence around your pet’s position (let’s say, 100 meters/110 yards wide), and if he leaves that area, you’ll be immediately notifed and will still have a considerable distance to find his position before he leaves the range - in this example, up to 3.1 kms (1.92 miles)! If he does leave the range , you can see his last known position in the map, so you can go in his direction - and if he re-enters the range, he’ll immediately re-appear in the map!
Last updated: October 10, 2016 08:01
Why are two modules necessary?
At the core of Findster Duo is the MAZE technology. Developed entirely by our team, it allows both modules to communicate wirelessly via RF. The Pet module has GPS and sends its positional information to the Guardian module, which relays it to the smartphone. This eliminates the need for a cellular connection to obtain the GPS coordinates - effectively removing the need for monthly fees!
Last updated: October 10, 2016 03:59
What is the modules’ battery life?
The average battery life varies depending on the use case, but it can last up to 5 days.
Last updated: November 01, 2016 09:02
What type of battery is used in the modules (rechargeable or replaceable)?
The modules use rechargeable batteries! To recharge them, simply connect them to a Findster Charger (included in each perk). Each Charger charges up to 3 modules at a time!
Last updated: October 10, 2016 03:59
How many Pet modules can be simultaneously connected to each Guardian module?
Up to 5 Pet modules can be simultaneously connected to each Guardian module.
Last updated: October 10, 2016 03:59
How many Guardian modules can be simultaneously connected to the same Pet module?
2 Guardian modules can be simultaneously connected to the same Pet module.
Last updated: October 10, 2016 06:53
Can I share access to my Pet modules with other people I trust?
Yes. If a Pet module is associated with an account, its owner can easily share access with other users and create a network of caregivers.
Last updated: October 10, 2016 03:59
Will the Pet module fit my pet’s collar?
A standard pet collar is included to use the module. A Velcro strap and a removable clip are also included, so that the Pet module can be used with any existent type of collar!
Last updated: October 10, 2016 03:59
What is the maximum error associated with the location?
5 – 10 ft (1.5 – 3 m), depending on the GPS coverage.
Last updated: October 10, 2016 03:59
Are the modules water resistant?
The modules are splash proof, meaning that they will be able to withstand water contact, as long as the module is not submerged. Rain should be no problem, however a dip in the pond might be too much to handle!
Last updated: October 10, 2016 06:47
Do we offer a warranty for Findster Duo?
Yes, we offer a one-year limited warranty for all of our perks!
Last updated: October 10, 2016 10:26
How does Findster Duo work?
The basic Findster Duo system consists of one Guardian module and one Pet module. The Pet module has GPS, while the Guardian module doesn’t - it serves as a gateway between the Pet module and your smartphone. Your own position on the map is given by your smartphone. The Guardian and the smartphone are meant to be used together (they shouldn’t be more than a few meters/yards apart) while the obtainable range between the Guardian and the Pet modules is about 2 miles (3.2 km), depending on the surrounding environment. The presence of the Guardian module eliminates the need for a cellular connection to obtain the GPS coordinates, which is why there are no monthly fees! Last updated: Mon, Oct 10 2016 9:47 am EDT
Why is Findster Duo the best GPS Pet Tracker in the market?
Not only is Findster Duo the first real-time GPS Pet Tracker available, it is also the first GPS tracker that doesn’t require any monthly fees and the first product that rewards you for keeping your pet healthy! This unique set of factors sets Findster Duo apart from the competition, truly representing the next generation of GPS trackers. Last updated: Mon, Oct 10 2016 6:59 am EDT
Are there really no monthly fees?
Findster Duo is completely free of monthly fees - you pay it once and use it forever! After the initial cost of acquiring the equipment, there are no other fees. The mobile Apps for smartphones (iOS and Android) are also free! Last updated: Mon, Oct 10 2016 9:47 am EDT
What is the obtainable range between the Guardian and the Pet modules?
Up to 2 miles (3.2 km) is the estimated obtainable range, but it will always depend on the surrounding environment. In very dense urban environment (lots of tall buildings and walls) the range between modules can be decreased, but in ideal conditions (open field) it can even surpass this estimate! Last updated: Mon, Oct 10 2016 6:59 am EDT
What happens if my pet leaves the obtainable range?
You’ll be able to create a customised fence around your pet’s position (let’s say, 100 meters/110 yards wide), and if he leaves that area, you’ll be immediately notifed and will still have a considerable distance to find his position before he leaves the range - in this example, up to 3.1 kms (1.92 miles)! If he does leave the range , you can see his last known position in the map, so you can go in his direction - and if he re-enters the range, he’ll immediately re-appear in the map! Last updated: Mon, Oct 10 2016 11:01 am EDT
Why are two modules necessary?
At the core of Findster Duo is the MAZE technology. Developed entirely by our team, it allows both modules to communicate wirelessly via RF. The Pet module has GPS and sends its positional information to the Guardian module, which relays it to the smartphone. This eliminates the need for a cellular connection to obtain the GPS coordinates - effectively removing the need for monthly fees! Last updated: Mon, Oct 10 2016 6:59 am EDT
What is the modules’ battery life?
The average battery life varies depending on the use case, but it can last up to 5 days. Last updated: Tue, Nov 1 2016 12:02 pm EDT
What type of battery is used in the modules (rechargeable or replaceable)?
The modules use rechargeable batteries! To recharge them, simply connect them to a Findster Charger (included in each perk). Each Charger charges up to 3 modules at a time! Last updated: Mon, Oct 10 2016 6:59 am EDT
How many Pet modules can be simultaneously connected to each Guardian module?
Up to 5 Pet modules can be simultaneously connected to each Guardian module. Last updated: Mon, Oct 10 2016 6:59 am EDT
How many Guardian modules can be simultaneously connected to the same Pet module?
2 Guardian modules can be simultaneously connected to the same Pet module. Last updated: Mon, Oct 10 2016 9:53 am EDT
Can I share access to my Pet modules with other people I trust?
Yes. If a Pet module is associated with an account, its owner can easily share access with other users and create a network of caregivers. Last updated: Mon, Oct 10 2016 6:59 am EDT
Will the Pet module fit my pet’s collar?
A standard pet collar is included to use the module. A Velcro strap and a removable clip are also included, so that the Pet module can be used with any existent type of collar! Last updated: Mon, Oct 10 2016 6:59 am EDT
What is the maximum error associated with the location?
5 – 10 ft (1.5 – 3 m), depending on the GPS coverage. Last updated: Mon, Oct 10 2016 6:59 am EDT
Are the modules water resistant?
The modules are splash proof, meaning that they will be able to withstand water contact, as long as the module is not submerged. Rain should be no problem, however a dip in the pond might be too much to handle! Last updated: Mon, Oct 10 2016 9:47 am EDT
Do we offer a warranty for Findster Duo?
Yes, we offer a one-year limited warranty for all of our perks! Last updated: Mon, Oct 10 2016 1:26 pm EDT
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